No Results Found
Last updated: October 8, 2015 at 19:18 pm

Whenever a user has the ability to perform an open text search or filter data sets, there is the possibility of returning en empty set of search results. This standard defines the logic and display rules for this event.

Visual example of the element:

What problem does this element or pattern solve?
Some companies never want a "no results" situation to occur and opt to display “similar” results. Others prefer to deliver precisely what the user requested—even when no results are found.
It applies to these platforms:

Desktop Web, Tablet Web, Smartphone Web

An example of this element or pattern in production:

Detailed specifications

Specifications To Consider

  • If no exact match results are found, do you want to display “similar results”? If so, how will you label or message those results so the user understands they are not exact matches?
  • If you do not wish to display similar results, what message will you show users when no results are found? Provide an example of the copy and its placement.
  • Will you present suggestions or hints to broaden the number of potential results?
  • If you opt to display both exact matches and similar matches, how will you differentiate between the two? Options to consider include a noticeable break or division between the sets of results, percentage match indicators, or color badges.

Location of assets to build this element or pattern
Location of UX or visual design assets
Location of development code repository

Additional details
Information on research, user testing, or usability reports:

Not Applicable (Remember: no field should be blank!)

This element or pattern may also be known as:
null set, zero results, no match, no search results, no results match your search, zero results for keyword,
Related elements within this Style Framework:

Not Applicable (Remember: no field should be blank!)

Owners and governance
UX or design 0wner
John Designowner
Business or marketing owner
Mary Businessowner
Development owner
Mike Devowner

Other information
Please include any other relevant information about this element or pattern:
Not Applicable (Remember: no field should be blank!)

Comments & Questions

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